Club Manager Job at Planet Fitness, Chelsea, MA

YjJWcDlrOGFRZ1pkS1hsbmF6MlRsdVBBbnc9PQ==
  • Planet Fitness
  • Chelsea, MA

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

Job Summary

The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
    • Schedule staff and ensure all shifts are covered.
    • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals.
    • Administration and processing of all weekly/bi-weekly employee payroll.
    • Resolve employee issues or concerns.
    • Manage disciplinary/termination activities.
    • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
    • Ensure prompt opening/closing of gym. 
    • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
    • Ensure safety of employees, members and club property.
    • Determine and communicate equipment repair in a timely manner.
    • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. 
    • Authorize expenditures and refunds. Make daily bank deposits.
    • Prepare all HR related forms and send to Corporate Payroll Team.
    • Track statistics and reports (weekly, monthly, annually).
    • Backup support for any employee who is absent.

Qualifications/Requirements

  • Must be fluent in both English and Spanish 
  • Superior customer service skills, preferably in the fitness industry.
  • Gym/Fitness Center Club Manager or Planet Fitness Assistant Manager experience in the last 5 years
  • Exceptional leadership, diplomacy and listening skills.
  • Basic computer proficiency (Microsoft Suite).
  • Hard working, enthusiastic and energetic!
  • Strong problem resolution skills.
  • Current CPR Certification required.
  • High school diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • 45 hour minimum work week
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

More Benefits

  • Eligible for Monthly Manager Bonus 
  • FREE Black Card membership after 30 days of employment
  • Eligible for 50% Company paid benefits after 90 days of employment
    • Medical
    • Dental
    • Vision
    • Paid Personal Time (after 6 months)

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Compensation: $45,000.00 - $60,000.00 per year

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Tags

Full time, Local area, Shift work, All shifts,

Similar Jobs

Get It - Executive

Senior Clinical Data Manager - Remote | WFH Job at Get It - Executive

Are you passionate about clinical data management and looking for a role where your expertise can make a meaningful impact? Join a collaborative and innovative team dedicated to advancing clinical research through a scientific approach to complex trial data and regulatory... 

Alstom

Locomotive Electrician Job at Alstom

We are lookingfor an Electrician for our Baltimore, Marylandfacility. Pay: $37.64 USD In your role as a Locomotive Electrician, you will: Inspect, service and make necessary repairs to passenger coaches and locomotives within OEM/FRA/DOT and Alstom Standards...

Teva Pharmaceutical Industries Ltd.

Global Supply Chain Data Management Project Manager (temporary) Job at Teva Pharmaceutical Industries Ltd.

 ...innovative portfolio, we are all in for better health. Teva Pharmaceuticals has been developing and producing medicines for more than 120...  ...3,600 products is among the largest of any pharmaceutical company in the world. Nearly 200 million people in 60 countries benefit... 

Courtyard by Marriott Richmond

Housekeeping Manager Job at Courtyard by Marriott Richmond

We are seeking a dedicated and experienced Housekeeping Manager to oversee the daily operations of our housekeeping department. The ideal candidate will have a strong background in hospitality and custodial services, with a focus on maintaining high cleanliness standards... 

Gulf Coast Health And Rehabilitation LLC

RN Staff Development Nurse $10k Sign on Bonus & Excellent Benefits Job at Gulf Coast Health And Rehabilitation LLC

 ...We are in search of a qualified RN Staff Development Nurse: Coordinates and provides instruction to new and tenured clinical/non-clinical staff related to orientation and ongoing competency assessments utilizing a variety of settings and methodologies, including...