Customer Service And Sales Support Representative Job at Globe Life AIL - Manique Sala, Columbus, OH

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  • Globe Life AIL - Manique Sala
  • Columbus, OH

Job Description

Job Summary : We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service and Sales Associate. In this role, you will be responsible for providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building. This is a remote job that involves working from home.

 

Key Responsibilities:  

 

  • Respond promptly to customer inquiries via phone, email, and virtual meetings.
  • Provide accurate information about our products and services. 
  • Resolve customer issues and complaints with empathy and efficiency.
  • Identify customer needs and recommend appropriate products or services. 
  • Follow up with potential and existing customers to nurture leads and close sales. 
  • Maintain detailed and accurate customer records in our CRM system. 
  • Achieve and exceed sales targets and performance metrics.
  • Collaborate with team members and other departments to ensure customer satisfaction. 
  • Stay up to date with product knowledge, industry trends, and best practices.

Qualifications:

  • Proven experience in customer service and/or inside sales
  • Excellent communication and interpersonal skills. 
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and manage time effectively. 
  • Proficient in using CRM software and other sales tools Comfortable with technology and able to adapt to new systems quickly. 
  • High school diploma or equivalent, college degree preferred

Benefits: 

  • Competitive wages and bonus structure.
  • Stock Options, Life Insurance. Discount Savings Card 
  • Comprehensive Medical/Dental reimbursement program.
  • Flexible working hours and remote work environment. 
  • Compensation is based on performance
  • Professional development opportunities

Job Tags

Full time, Work from home, Flexible hours,

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