**PLEASE NOTE this position is for Chick-fil-A Jefferson and Buchanan (12835 Jefferson Ave Newport News, VA), which is currently under construction. Those hired for this position will train and work at Chick-fil-A Yoder Plaza (12128 Jefferson Ave Newport News, VA) until Chick-fil-A Jefferson and Buchanan opens in October 2025.**
As a Customer Service Leader (CSL) at Chick-fil-A, you will play a key role in ensuring exceptional guest experiences and supporting operational excellence. You will be responsible for managing financial procedures, overseeing catering operations, and leading guest service initiatives in the dining room. You’ll work alongside team members to uphold Chick-fil-A’s standards of hospitality, cleanliness, and efficiency.
Schedule and Availability
CSL Shifts are 5:45am to 11:30am, 11:30am to 5:15pm, and 5:15pm to 11:00pm Monday through Saturday.
Key Responsibilities:
1. Cash Management
2. Catering Operations
3. Dining Room Guest Service
Benefits of for All Team Members:
Benefits of for Full Time Team Members:
Location: Chick-fil-A Jefferson and Buchanan
Chick-fil-A Jefferson & Buchanan (12835 Jefferson Ave Newport News, VA) is under contstruction and planning to open in October 2025.
We are currently hiring for the select positions listed below. Those hired for these positions will train and work at Chick-fil-A Yoder Plaza (12128 Jefferson Ave Newport News, VA) until Chick-fil-A Jefferson and Buchanan opens in October 2025.
We will hire for all remaining positions closer to the scheduled opening.
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