• Competitive compensation
• Fully paid bachelor's and master's degrees programs
• Paid Time Off
• Career growth opportunities
• Part-time and full-time positions are available

• Receive inbound calls and place outbound calls
• Identify the nature of the call, collect relevant information, and provide solutions
• Refer to premade scripts for a variety of customer service topics
• Use best practices in customer service techniques to develop rapport and build relationships with customers
• Document all customer interactions
• Attend trainings to maintain up-to-date skills and knowledge

• YOU MUST BE A RESIDENT OF UTAH. We cannot consider anyone outside of Utah.
• High school diploma or GED preferred. We have protocols for those aged 14 to 17.
• Previous experience as a Call Center Representative or in a similar role is preferred
• Excellent phone and verbal communication skills and understanding of active listening techniques mandatory
• Ability to work well under pressure in a fast-paced environment
• Highly organized with the ability to prioritize projects and manage time effectively

This is a remote position.