Healthcare Call Center Representative Job at ALine Staffing, Franklin, TN

YW1kaytVb1FUZ3BZS0hwbWJ6Q1htT1hLbkE9PQ==
  • ALine Staffing
  • Franklin, TN

Job Description

JOB TITLE: Healthcare Call Center Representative

LOCATION: Franklin, TN
PAY RATE: $16.79/hour

SCHEDULE:
Monday–Friday | 8:00 AM – 5:00 PM CST
Hybrid Schedule:

  • In-office: Tuesday, Wednesday, Thursday
  • Work from home: Monday and Friday

POSITION SUMMARY:
The Healthcare Call Center Representative supports provider and producer credentialing activities by reviewing, analyzing, validating, and maintaining accurate records within credentialing databases. This role involves extensive research, data integrity review, and handling sensitive provider information while supporting agent onboarding and licensing processes.

JOB RESPONSIBILITIES:

  • Review, analyze, evaluate, and validate provider/producer information against credentialing and business requirements
  • Maintain accurate data within credentialing and internal databases
  • Support research and analysis of sensitive provider and producer issues
  • Identify and resolve data integrity discrepancies
  • Process agent onboarding contracts
  • Verify insurance licenses and add provider appointments
  • Work directly with agents to ensure all records are complete, accurate, and validated
  • Utilize multiple systems and external websites to ensure data accuracy
  • Maintain confidentiality and comply with data protection standards

REQUIRED QUALIFICATIONS:

  • Customer service experience (1–3 years)
  • Strong analytical and research skills
  • Ability to handle confidential information with discretion and professionalism
  • Excellent organizational skills with the ability to manage multiple priorities
  • Strong attention to detail
  • Excellent verbal and written communication skills (emails, letters, memos)
  • Ability to work independently with minimal supervision
  • Ability to build and maintain effective working relationships
  • Proficiency with Microsoft Office applications (Word, Excel, Access) and internet resources

PREFERRED QUALIFICATIONS:

  • Insurance industry knowledge

EDUCATION:

  • High School Diploma required
  • Associate’s Degree preferred

If you are interested, please reach out to Chin Yang at A-Line Staffing.
586-323-4194 | cyang@alinestaffing.com

INDJP

Pay: $16.79 per hour

Expected hours: 40.0 per week

Work Location: In person

Job Tags

Hourly pay, Full time, Work at office, Monday to Friday,

Similar Jobs

Department of Toxic Substances Control

Project Analyst Job at Department of Toxic Substances Control

 ...Utilize databases and paper records to research and provide project managers (PM), other project analysts, attorneys, and management with...  ...gathered evidence Desirable Qualifications We Look For: Experience using databases to manipulate and extract data Experience... 

Strategic Employment

Junior Data Analyst Job at Strategic Employment

 ...We are working with a growing technology company that is looking to add a Data Analyst to their team. This role will focus on supporting data analysis, reporting, and data workflows used across internal teams and external stakeholders, with an emphasis on accuracy, clarity... 

Consolidated Resources, Inc.

Class A Flatbed Driver Job Job at Consolidated Resources, Inc.

Class A Flatbed Driver JobConsolidated Resources is a family owned, full-service industrial recycling company in Glendale serving the...  ...with all federal, state, and local regulations for the safe operation of a commercial motor vehicle.Report all accidents involving... 

MS Incorporated

Customer Service Representative - Entry-Level Job at MS Incorporated

 ...We are a fast-growing event marketing and fundraising company actively hiring Entry-Level Customer Service Representatives for an immediate start . This is a hands-on, people-focused role ideal for individuals who enjoy engaging with the public and want clear opportunities... 

JEWISH ADOPTION AND FOSTER CARE OPTIONS INC

Payroll and Staff Accountant Job at JEWISH ADOPTION AND FOSTER CARE OPTIONS INC

Payroll and Staff Accountant Location Sunrise, FL : Position Summary: The Payroll and Staff Accountant plays a critical role in managing the organization's payroll operations, accounts receivable processes, and supporting the overall fiscal administration. This position...