Home-Based Appointment Setter (Entry Level) Job at Why Knot Travel, Texas

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  • Why Knot Travel
  • Texas

Job Description

This is a remote position.

About:

Key Responsibilities: Travel Booking:

  • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities

  • Provide expert advice on destinations, travel packages, and travel-related services

  • Manage and update booking information, ensuring accuracy and alignment with client preferences

  • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience

Customer Service:


  • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy

  • Assist clients with changes, cancellations, and modifications to their travel plans

  • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences

Scheduling Duties:


  • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members

  • Maintain organized schedules and ensure timely execution of travel plans and related tasks

  • Prepare and manage itineraries, confirmations, and travel documents

Qualifications:


  • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems

  • Excellent communication skills, both written and verbal, with a customer-centric approach

  • Proficiency in using travel booking systems, CRM software, and other relevant tools

  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively

  • Detail-oriented with a high level of accuracy in handling bookings and scheduling

  • Ability to work independently in a remote environment, demonstrating self-motivation and accountability

  • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism

What We Offer:


  • Competitive Salary:Attractive base salary with performance-based incentives

  • Flexible Work Hours:Set your own schedule within a framework that supports work-life balance

  • Remote Work:Enjoy the convenience and flexibility of working from home

  • Professional Development:Opportunities for ongoing training and career growth within the travel industry

  • Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family

  • Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage

  • Employee Assistance Program:Access to resources and support for personal and professional development

  • Team Building:Virtual team events and activities to foster a supportive and collaborative work environment



Job Tags

Full time, Immediate start, Remote job, Flexible hours,

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