Job Description

Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. 

Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem-solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. 

Channel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States. 

We are looking for a detail-oriented and proactive Human Resources (HR) Assistant to join our growing team. As an assistant, you will provide administrative support to the HR department across various HR functions in the US, Mexico, and LATAM. The ideal candidate will be organized, adaptable, communicative, and eager to learn while working closely with HR to support employee relations, record management, onboarding, and other HR-related tasks. 

Key Responsibilities

• Assist with HR-related tasks across the US, Mexico, and LATAM regions, ensuring consistent support and alignment with regional HR needs.

• Learn and assist with the recruitment process including but not limited to outreach, screening resumes, and scheduling interviews.

• Maintain and update HR-related files and records in electronic form, including but not limited to: trackers, personnel files, and ensure all HR-related files, and documents are compliant and correctly stored.

  • Update all necessary documentation at the request of HR. 

• Maintain and update accurate Org Charts for the US and collect updated regional Org Charts monthly from global HR Teams.

• Support the HR team in filing PDRs/PDPs.

• Maintain compliance with federal, state, and local employment laws and regulations.

• Work in collaboration with the HR team and New Hires to create Quarterly New Hire Meet & Greet PPT decks and assist with hosting New Hire Quarterly Meet & Greet events.

• Assign New Hires to mandatory HR onboarding training via Talent LMS. 

• Process and approve employee time sheets.

• Schedule meetings and maintain an HR calendar.

• Take detailed and accurate notes during meetings, ensuring key points, action items, and decisions are documented. 

• Help organize employee events, training sessions, and team-building activities.

• All other duties and responsibilities as assigned.

Requirements

• BA in Human Resources, Business Administration, or related field or equivalent experience preferred.

• At least 1+ year of administrative or HR support role. 

• Strong organizational skills with the ability to manage multiple tasks and deadlines.

• Detail-oriented, proactive, and able to work independently and with a team.

• Excellent written and verbal communication skills.

• Bilingual proficiency in English and Spanish is a plus, enabling effective communication and support across multiple regions. 

• Ability to maintain confidentiality and handle sensitive information with discretion.

• Proficiency in MS Office Suite (Word, Excel, PPT) and Google Suite (Gmail, Drive, Google Docs, Sheets, Slides).

• Familiarity with HR software (HRIS, payroll systems). Experience with TriNet or similar systems is a plus.

• A positive attitude, eagerness to learn, with a solutions-oriented mindset. 

• Ability to travel a minimum of 15% a year for onsite meetings, training, etc.

Benefits

• Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations.
• Competitive salary.
• Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance).
• Cell phone and Wi-Fi reimbursement.
• NatureBox credit for snacks.
• Work-life flexibility – we value your contributions above all.

About Channel Factory

Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries.

Channel Factory is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace.

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