Job Description

Hi-Tech Charities

Hi-Tech Charities (HTC) is a 501(c)(3), multi-state nonprofit community development corporation, with operations in Missouri and New York. The organization provides Healthcare and Employment Training and various services that empower those in disadvantaged positions. HTC has served over 1,85,000 individuals and families and over 600 hundred, small rural businesses, women and minority businesses in its 26 years of existence.

JOB DESCRIPTION

Title: Medical Assistant/Data Manager

Report To: VP Programs

Summary: Responsible for providing administrative support to ensure efficient operation of the healthcare office/clinic; support clinicians and clients in different tasks related to client care management, organization, and communication; greet clients, schedule appointments, and manage client records; help with tasks like filing insurance forms or providing clinical care to clients; handle external communications including clients outreach and recruiting, manage client appointments , collecting appropriate data at and when due, keeping accurate records, conducting ongoing reviews of programs data recording methods, analyzing data, preparing reports, and helping with reporting and data management. Must be experienced in working with Medicaid, Medicare, and insurance companies and facilitating prior authorizations.

Knowledge, Skills, and Abilities Required

· Proven working experience as a Medical Assistant or Medical Secretary

· Knowledge of medical office management systems and procedures

· Excellent time management skills and ability to multi-task and prioritize work

· Social perceptiveness and service oriented

· Excellent written and verbal communication skills

· Strong organizational and planning skills

· Proficiency in MS Office and client management software

· Effective clients outreach and recruitment.

· Effective interpersonal and professional skills, business-to-business telephone and correspondence etiquette skills.

· Ability to establish and maintain working relationships with staff, clients, and third-party agencies.

· Above average vocal presentation, problem-solving abilities, and data management skills.

· Experience with electronic contacting systems.

· Ability to interact comfortably with a variety of people, children and adults.

· Ability to work comfortably on a computer and perform data entry tasks.

· Must be experienced in working with different types of Electronic Health Records.

· Ability to maintain data integrity, quality and data safety.

· Ability to navigate websites and use social media to communicate and obtain needed information for data compilation, analysis and reporting.

Responsibilities

• Welcome patients by greeting them in person or on the telephone
• Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
• Prepare patients for the health care visit by directing and/or accompanying them to the consulting room
• Perform preliminary vital signs/physical tests; take blood pressure, weight and temperature; report patient history summary
• Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
• Organize and schedule appointments
• Facilitate laboratory services, insurance and payers’ prior authorizations, care/referrals coordination, and community support for the clients
• Prepare and clean treatment rooms and medical instruments
• Educate patients by providing medication and diet information and instructions, as directed; answering questions; and follow ups, as needed
• Schedule appointments by making arrangements with the clinician or other provider center, verifying times with patients and preparing charts, pre-admission and consent forms
• Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
• Keep supplies ready by inventorying stock, placing orders, verifying receipt
• Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, reporting to operations department, and calling for repairs, as may be directed
• Update job knowledge by participating in educational opportunities and reading professional publications
• Complete records by recording patient examination, treatment and test results
• Generate revenue by recording billing information of services rendered, completing insurance forms and responding to insurance and other third-party inquiries
• Maintain patient confidence and protect operations by keeping patient care information confidential
• Serve and protect the clinicians’ provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
• Produce and distribute correspondence memos, letters, faxes and forms, as necessary
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
• Enhance health care practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments

Qualifications and Desired Qualities:

Minimum of Associates Degree but preferred Bachelor's Degree in Medical Assistance or Medical Administrative Secretary or a Related Field, and must be Certified/Registered as a Medical Assistant, with:

· 2-3 years of experience in a related field

· Knowledge of commonly used concepts, practices, and procedures within the field

· Rely on limited experience and judgment to plan and accomplish goals

· Knowledge of medical terminologies, current procedural terminology (CPT) codes, diagnostic codes, billing codes, etc.

· Work under immediate supervision of a supervisor or manager

Must possess the following qualities:

Professionalism, Clinical/Procedural Skills, Documentation Skills, Problem Solving, Critical Thinking, Attention to Detail, Ability to Work Under Pressure

Ability to Meet Goals, Patience, Customer Service, Health Promotion and Maintenance, Dependability, Inventory Management, Customer Focus, Confidentiality, Bedside Manners, Scheduling, Medical Teamwork, etc.

Hours per Week: 40 hours per week.

Salary and Benefit: $45,000-$50,000 per year with full benefits, 401k, Retirement Plan, etc.

Email Francis at: francis.onukwue@hi-techcharities.org; or call 314-922-7139.

END.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Urgent Care

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

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