Online Chat Support Representative Job at Marion Counseling Services, Lexington, MO

Ym1Oczlrb1VUQXRmSm45bllqT1JtZUxJa3c9PQ==
  • Marion Counseling Services
  • Lexington, MO

Job Description

This is a remote position.

At   Marion Counselling Services , we are dedicated to supporting individuals on their mental health and wellness journey. Our mission is to provide compassionate, professional, and accessible counselling to our clients. We value empathy, patience, and excellent communication in every interaction.

We are seeking a   dedicated Online Chat Support Representative   to join our team. In this role, you will interact with clients via live chat to answer inquiries, provide information about our counselling services, and ensure a smooth, supportive experience for every client.

This is a   non-voice, chat-based role , ideal for someone who is patient, empathetic, and enjoys helping people online.


Requirements

  • High School Diploma or equivalent ( Bachelor’s degree preferred ).

  • Excellent written communication skills in English.

  • Comfort with   chat platforms, CRM tools, and basic computer operations .

  • Strong   empathy, patience, and problem-solving abilities .

  • Ability to handle multiple chats and tasks simultaneously.

  • Prior experience in   customer support or chat-based communication   is a plus.


Benefits

Compensation & Financial

  • Competitive salary based on experience

  • Performance bonuses / incentives

  • Paid time off (PTO) / vacation days

  • Holiday pay

2. Health & Wellness

  • Health, dental, and vision insurance (if applicable)

  • Mental health and wellness support programs

  • Employee Assistance Program (EAP)

3. Work-Life Balance

  • Flexible working hours

  • Option for   remote work

  • Work-from-home allowance (if applicable)

4. Professional Growth

  • Training and development programs

  • Opportunities for career advancement

  • Mentor ship and guidance

5. Work Environment & Culture

  • Supportive and empathetic team culture

  • Recognition and rewards for performance

  • Collaborative and inclusive environment



Job Tags

Full time, Remote work, Flexible hours,

Similar Jobs

University of Miami

Space Sciences and Engineering - College of Engineering Job at University of Miami

 ...University of Miami University of Miami College of Engineering Tenure/Tenure-Track...  ...teach classes at the undergraduate and graduate levels. Senior faculty will be expected...  ...and cutting-edge research.It has recently been chosen as one of the newest members... 

Fiserv

Client Support Professional Job at Fiserv

 ...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions... 

Benda Infotech

Entry Level Financial Analyst Job at Benda Infotech

 ...Description Benda Infotech is looking for an Entry Level Financial Analyst to join our team in Chicago. This full-time, on-site position...  ....As an Entry Level Financial Analyst, you will support the finance department by analyzing financial data, preparing reports, and... 

Express Employment Professionals - Lewiston

Licensed Field Service Electrician (Residential & Commercial) Job at Express Employment Professionals - Lewiston

 ...Licensed Field Service Electrician (Residential & Commercial) Lewiston, ID Is this you? Do you enjoy solving complex electrical problems in the field? Can you explain technical issues in plain language to homeowners and business owners? Are you meticulous... 

KCI Telecommunications

Data Center Technician Job at KCI Telecommunications

 ...Job Summary: We are seeking a skilled and detail-oriented Data Center Technician to join our client's data center installation...  ...environment. The ideal candidate has experience working with low voltage cabling, fiber optics, and network equipment installation, adhering to...