Job Description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Mall of America, and we want a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”

• Inspire, develop, and lead team to drive and excellent customer experience and revenue

• Manage revenue, and payroll

• Recruit, hire, and retain store team 

• Implement high customer service standards throughout the store and team

• Create, maintain relationships with our guests

• Encourage suggestive selling to maximize revenue

• Monitor inventory levels and communicate specific replenishment needs to HQ

• Maintain a clean store and merchandise to Normal standards

• Gives constructive feedback to District Leader on all aspects of the business

• Mentor, develop team through clear communication

• Make a schedule that is adequately and efficiently staffed to business needs

• Educate and train team on product knowledge

• Participate in weekly calls with peers and District Leader

• Embrace an environment that is respectful in communication

• Responsible for securing store

Requirements

• 5+ years retail apparel management experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Proficient communication skills with HQ and store team- verbal and written
• Strategic Thinking and Planning skills 
• Self-starter
• Independent, goal oriented, data driven, competitive, and positive energy
• Inventory integrity
• Time management and merchandising abilities
• People person - approachable, friendly
• Proficiency with Microsoft Word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Change agent
• Flexible availability, nights, weekends and holidays

What will make you stand out

• Multi-unit Store Manager

• 6+ years of retail management experience

• Fashion/apparel industry experience

• Passion for making people happy

• Proficiency with Shopify and Shopify POS

• Strong integrity

• Excellent fashion sense

• Self- Awareness

• Experience as an apparel buyer

Benefits

• Paid salary, bi-weekly
• Bonus opportunities
• Employee Discount
• Health, dental, vision benefits available
• 401k

Please submit a cover letter along with your resume.

Job Types: Full-time

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