The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Mall of America, and we want a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.
Responsibilities
“Our goal is to make peoples’ day better, sell clothes, and have FUN!”
Inspire, develop, and lead team to drive and excellent customer experience and revenue
Manage revenue, and payroll
Recruit, hire, and retain store team
Implement high customer service standards throughout the store and team
Create, maintain relationships with our guests
Encourage suggestive selling to maximize revenue
Monitor inventory levels and communicate specific replenishment needs to HQ
Maintain a clean store and merchandise to Normal standards
Gives constructive feedback to District Leader on all aspects of the business
Mentor, develop team through clear communication
Make a schedule that is adequately and efficiently staffed to business needs
Educate and train team on product knowledge
Participate in weekly calls with peers and District Leader
Embrace an environment that is respectful in communication
Responsible for securing store
What will make you stand out
Multi-unit Store Manager
6+ years of retail management experience
Fashion/apparel industry experience
Passion for making people happy
Proficiency with Shopify and Shopify POS
Strong integrity
Excellent fashion sense
Self- Awareness
Experience as an apparel buyer
Please submit a cover letter along with your resume.
Job Types: Full-time
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