Job Title: Virtual Live Chat Agent
Compensation: $25–$35 per hour, paid weekly
Location: Fully Remote
Schedule: Flexible 4–8 hour shifts; 15–40 hrs/week
Experience Required: None – full onboarding included
JOB OVERVIEW
Live Chat Rep is responsible for providing real-time assistance to customers through online chat platforms. The ideal candidate will deliver prompt, friendly, and accurate responses to customer inquiries, ensuring an excellent customer experience while maintaining the company’s brand tone and service standards.
Benefits:
Competitive hourly pay
Flexible work schedule
Paid training and ongoing support
Opportunities for career advancement
Work-from-home convenience
Part-time and full-time options available
Schedule Options:
Day Shift: 8:00 AM 4:00 PM (local time)
Night Shift: 8:00 PM 4:00 AM (local time)
Responsibilities
• Provide timely and effective email and chat support to customers.
• Resolve customer inquiries and issues with a focus on satisfaction.
• Meet and exceed performance targets and KPIs regularly.
• Participate in training sessions to improve skills and knowledge.
• Engage in self-directed learning to enhance personal and professional growth.
• Document customer interactions and feedback for continuous improvement.
• Maintain a positive and professional demeanor in all interactions.
• Collaborate with team members to enhance service delivery.
• Provide feedback on product and service improvements based on customer input.
• Utilize CRM tools to track customer interactions and outcomes.
• Adapt communication style to meet diverse customer needs.
• Analyze customer data to identify trends and areas for improvement.
...Job Summary The staff accountant will be responsible for daily cash transactions and month end close functions. The staff accountant will receive assignments based on certain functional aspects that may include any of the following: payroll journal entries, recurring...
The Quality team is currently seeking a solutions-oriented Quality Data Analyst to join the Quality team at the Detroit Assembly Plant, Mack in Detroit, MI. The Quality Data Analyst is responsible for supporting in the identification of warranty issues from the field and...
- # Des Plaines, ILCritical Need Description Job Description STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION: The Hospitality Host- # Peru, ILCritical Need Description Job Description STEAK N SHAKE HOSPITALITY HOST JOB DESCRIPTION: The Hospitality Host- # Hoffman Estates...
..., self-starting Automotive Lube Technicians. If you are wanting to excel as an automotive technician, attending technical training school, or working at an independent oil change business with limited opportunities, we want to talk to you!! We offer health, dental and...
...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another...