Client Support Professional - Spanish Job at Kirsten and ociates, Houston, AK

YW1wdStFOFZTZ3RmS1hwbVlqYVduZWJCbnc9PQ==
  • Kirsten and ociates
  • Houston, AK

Job Description

This is a remote position.

About the Client

Is the nations leading managed healthcare organization specializing in the management of nonemergent healthcare transportation benefits. The client base comprises state and local government agencies (Medicaid agencies transit authorities school boards) managed care organizations and hospitals. Offers a complete outsourcing solution to their clients.

What to Expect

Here are the scope of services one can expect to handle on a daily basis for the Program:

This is a bilingual opportunity for English/Spanish speakers. Service Partners will need to speak Spanish fluently and p an essment in Spanish.

Please note: all systems certifications and doentation are in English. However Service Partners will need to ist customers in Spanish.

ist members:

  • With transportation to and from appointments.
  • In resolving issues with previous appointments.
  • With a transportation recovery where a scheduled trip has failed.
  • With benefits eligibility.

Given the nature of certain types of calls some members may express feelings of distress impatience fear or anxiety. This can pose a challenging situation to handle. However the experience can also be highly rewarding having the opportunity to provide valuable istance to these members.

Effortlessly maneuver through the clients system by utilizing function keys to ensure accurate processing of ride transportation.

Collaborating with various departments to effectively address and resolve transportation and eligibility issues



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Fluent in English and Spanish
  • This is a bestfit opportunity for Service Partners who want to service Monday Friday from 9:00 a.m. 5:00 p.m. ET as 90% of intervals offered fall in this window.
  • Familiarity and or proficiency with the use of Function Keys is recommended. Certification in this s will be provided.
  • Exhibit outstanding problemsolving capabilities while providing knowledgeable and friendly customer service.
  • Display patience empathy ability to manage stress and ability to work under pressure.
  • Demonstrate excellent writing and verbal communication











Benefits

Affordable PPO Healthcare and Dental Options Available



Job Tags

Full time, Local area, Remote job, Monday to Friday,

Similar Jobs

Domino's Franchise

Delivery Driver - 11124 Old St. Charles Rd Job at Domino's Franchise

 ...Looking to make some extra cash in your spare time? Tried the food delivery or rideshare gigs but tired of them taking most of the money?...  ...is booming so dont miss your chance to cash in & join the #1 Pizza Delivery company in the world! We are hiring for All Shifts... 

Sir Walter Chevrolet

Automotive Detailer ($15 - $18Hr.) Job at Sir Walter Chevrolet

 ...grow. We Offer Excellent Benefits: 401(k), Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Time OffPlease Note - This position DOES require...  ..., Car Wash, Clean, Cleaning, Auto, Full Time, Part Time, Dealership, Chevrolet, Trabajo, Empleo,... 

Panasonic Energy Corporation of North America

Machinist - Level 5 Job at Panasonic Energy Corporation of North America

 ...innovative problem-solving and technical judgment. The individual leads collaboration with engineers to develop part designs, optimize manufacturing processes, and troubleshoot production challenges. This position requires expert knowledge of equipment operation, maintenance,... 

Absolute Staffers

Medical Laboratory Scientist/Medical Laboratory Technologist Job at Absolute Staffers

 ...The Federal Bureau of Prisons (BOP)requires a Medical Laboratory Scientist (MLS/MLT/CLS)to provide professional laboratory testing services at the Federal Correctional Complex (FCC) Butner. The FCC Butner Medical Referral Laboratory is accredited by the College of... 

MyGreat Recruitment

Snr Superintendent, Data Centre Construction | General Contractor | Houston, TX - MyGreat Recruitment Job at MyGreat Recruitment

 ...Direct experience delivering hyperscale, colocation, or mission-critical data centre facilities Background working for a large general contractor on technically complex builds Experience mentoring and developing assistant superintendents and field engineers...