Job Description

Are you looking for a flexible role that offers the option to work both remotely and on-site? Eyecare Center of Salem is seeking a dedicated and organized Front Office Assistant to join our team. Whether you prefer to work from the comfort of your home or in our office, this position is perfect for individuals who excel in communication, customer service, and administrative support.

Key Responsibilities:

• Greet and assist patients, either virtually or in-person, with a warm and professional demeanor
• Manage and schedule patient appointments
• Respond to patient inquiries via phone, email, or in-person, ensuring timely and professional communication
• Assist with check-in and check-out processes, whether remote or on-site
• Maintain accurate and up-to-date patient records through data entry
• Handle insurance verifications and payments, both remotely and in-office
• Provide administrative support and collaborate with the clinical team to ensure smooth office operations

Job Requirements:

• Strong communication and customer service skills, with the ability to engage with patients in both remote and in-person settings
• Proficient in office software (Microsoft Office, scheduling tools, virtual meeting platforms)
• Prior experience in healthcare, customer service, or administrative roles is a plus
• Excellent organizational skills and attention to detail
• Ability to work independently and maintain productivity in a remote setting or collaborate effectively on-site
• For remote roles: High-speed internet connection and a quiet workspace

What We Offer:

• Flexibility to choose between remote, on-site, or hybrid work options
• A collaborative and supportive team environment, whether you’re working from home or in the office
• Opportunities for professional growth and advancement
• Competitive pay and benefits
• A rewarding role that allows you to make a meaningful impact in patients' lives

At Eyecare Center of Salem, we value diversity and are committed to fostering an inclusive workplace. We welcome candidates of all backgrounds and experiences and encourage everyone to apply.

If you're excited about the opportunity to work in a flexible, dynamic role with options for remote and on-site work, we'd love to hear from you! Submit your resume today, and let's explore how you can contribute to our team.

Eyecare Center of Salem
Proud to be an Equal Opportunity Employer.

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