Sports-Minded Customer Service Agent Job at Najlaa Solutions, Inc., Dessau, TX

YjJ0cStFZ1JRZ2xiSm5sbWFEZVFsK25JbXc9PQ==
  • Najlaa Solutions, Inc.
  • Dessau, TX

Job Description

Our Sports-Minded Customer Service Agents are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. 

Upon joining our goal-driven, energetic team, the Customer Service Agent will receive two weeks of intensive hands-on training to become a resident expert in…

  • The products and services available 
  • Austin market demographics
  • Consultative sales techniques
  • Account activation, delivery methods, and installation details
  • Proper compliance procedures and handling of confidential customer information
  • And more!

The training does not stop there either! Our firm is extremely passionate about ongoing personal and professional development, which is why we actively participate in virtual networking sessions, attending conferences from industry-leading executives, and daily practice scenarios. 

As our Sports-Minded Customer Service Agent you will use a lead-based system to meet with customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close, so our Customer Service Agent must be hospitable, professional, understanding, and active listeners. You will also…

  • Follow all CDC and local mandates while working with customers. Your safety and the customer's are our top priority, and we will not compromise that 
  • Accurately complete, send, and file product and service order forms in accordance with our privacy and confidentiality guidelines
  • Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc. 
  • Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets 
  • Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client

You will be successful if you…

  • Have at least 1-2 years of experience in a customer service, sales, or client-facing position. Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills 
  • Take pride in your achievements. You always give 100% and embrace challenges with open arms. Don’t worry, our team will be there if you need help 
  • Have a sense of humor. Let’s face it. In this day and age, we should all try to laugh a little more and enjoy the moment.
  • Believe in your ability to make a difference. Whether that is working one-on-one with a customer or taking part in one of our charity events
  • Are results-focused, but also on the right way to get them. We will not ever compromise our value and integrity, and we expect the same from our employees

Job Tags

Full time, Local area, Immediate start, Remote job,

Similar Jobs

Plexus

Production lead assistant Job at Plexus

 ...About us: At Plexus, our vision is to help create the products that build a better world. Driven by a passion for excellence, we partner...  ...daily production needs of the manufacturing focused factory to assist the Production Lead. The activities of concentration will... 

Household Staffing

Live In or Live Out Housekeeper Job at Household Staffing

Job Opportunity: Full-Time Housekeeper Private Family in Frenchtown, NJA busy, warm, and welcoming family in Hunterdon County (Frenchtown, NJ) is seeking an energetic and efficient Full-Time Housekeeper to join their household. If youre passionate about maintaining...

Saint Joseph's University

Adjunct, Environmental Science Program Job at Saint Joseph's University

 ...Saint Josephs Universitys Environmental Science Program has an ongoing need for highly qualified adjunct faculty to staff a variety of courses each semester. Professionals with experience and a passion for teaching at the undergraduate level will be given preference.... 

Gpac

Electrical Construction Project Manager Job at Gpac

Job Posting: Electrical Project Manager Gpac, a national executive search firm, is partnering with several confidential clients to fill Electrical Project Manager positions. Our confidential client is seeking top-performing Electrical Project Managers to tackle unique... 

Interfill

Business Analyst (1y Renewable Contract) - International Private Bank Job at Interfill

About the jobAbout the Role:My client is looking for a seasoned Business Analyst to join the team for a core banking system implementation project. As a Business Analyst, you will play a crucial role in ensuring the successful implementation of their new core banking system...